Product Labeling

Aligned with BRCGS Food Safety Issue 9 – Clause 5.2: Product Labelling and Pack Control

Requirement Overview

BRCGS Clause 5.2 requires sites to ensure that all product labels are accurate, approved, and correctly applied to protect consumers and meet legal, regulatory, and customer-specific requirements.

Clause 5.2.1: “There shall be a process to verify that labelling and pack information is correct.”

Clause 5.2.2: “Label verification shall include checks to ensure that all legislative, allergen, and customer requirements are met.”

Incorrect labeling—especially related to allergens or claims—is a critical risk that can lead to product recalls, consumer harm, and non-conformances during audits.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Verify that all product labels meet legal and customer requirements

    Prevent the use of incorrect, outdated, or unauthorized labels

    Ensure label accuracy for allergens, ingredients, and claims

    Maintain records of approval and verification

Step-by-Step Compliance Implementation

1. Establish Label Verification and Approval Procedures

  • Procedure Should Include:

    • Pre-approval of all label designs and content

      Checks for regulatory, allergen, and customer-specific compliance

      Clear roles and responsibilities for label review and sign-off

    Evidence to Maintain:

    • Label approval records with reviewer signatures

      Regulatory and customer requirement checklists

      Current label database or register

2. Control Label Storage and Usage

  • Best Practices Include:

    • Secure storage of printed labels

      Issuance of labels only for approved production runs

      Obsolete labels removed from production areas

    Evidence to Maintain:

    • Label issue logs

      Label inventory and control records

      Obsolete label disposal documentation

3. Conduct Pre-Production Label Checks

  • Checks Must Include:

    • Correct label applied to correct product

      Right product name, ingredient list, allergen declarations, net weight, and date code

      Match to customer specifications and regulatory requirements

    Evidence to Maintain:

    • Line start-up check records

      Label verification forms

      Label samples signed by QA or production leads

4. Monitor Label Accuracy During Production

  • Monitoring Includes:

    • In-line checks for label application, positioning, and legibility

      Verification of batch codes, barcodes, expiry dates, and claims

      Random sampling and visual inspections

    Evidence to Maintain:

    • Label verification logs per production shift

      Line inspection reports

      Non-conformance reports (if applicable)

5. Address Non-Conformances and Prevent Recurrence

  • Required Actions:

    • Isolate mislabeled products

      Conduct root cause analysis

      Apply corrective/preventive measures

    Evidence to Maintain:

    • Non-conformance and incident reports

      CAPA records

      Label re-training logs for affected staff

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
Incorrect allergen declaration Implement stricter label sign-off and allergen validation checks
Outdated label used in production Remove all obsolete labels from inventory and update document control
No evidence of label verification Use label checklists and maintain signed verification forms
Unauthorized label change Enforce a documented label change control process

Auditor Verification Checklist

During a BRCGS audit, expect to present:

  • Documented label verification procedure

    Label approval records with customer and regulatory checks

    In-process label inspection logs and sign-off forms

    Records of any labeling-related non-conformances and CAPA actions

Implementation Roadmap

Build Your Program

  • Develop SOPs for label creation, approval, and verification

    Maintain a controlled master label register

Train and Validate

  • Educate staff on allergen risks and label checks

    Perform start-up verification at each production run

Operate and Monitor

  • Conduct regular in-process label inspections

    Log and review label verification activities

Improve Continuously

  • Investigate and correct labeling errors promptly

    Update label control procedures as product specs evolve

Why This Matters?

  • Prevents mislabeling and allergen-related recalls

    Ensures product information is legally compliant

    Increases consumer trust and brand protection

    Supports audit readiness under BRCGS Clause 5.2

Support Tools Available

Food Safety Systems provides:

  • Label verification checklist templates

    Master label register format

    Label review SOPs aligned with allergen and regulatory checks

    Training guides for QA and line operators