Personnel Hygiene Training

Aligned with BRCGS Food Safety Issue 9 – Clauses 7.1 & 7.2

Requirement Overview

BRCGS Food Safety Issue 9 requires that all personnel working in food handling areas receive appropriate hygiene training, both at induction and on an ongoing basis. Training must be tailored to the employee’s duties, risk level, and area of work.

Clause 7.1.1: “The company shall document and implement hygiene standards applicable to the scope of the business.”
Clause 7.2.1: “All personnel, including temporary staff and contractors, shall be appropriately trained prior to commencing work.”

Personnel hygiene training ensures that food handlers understand their role in preventing contamination, protecting food integrity, and maintaining regulatory compliance.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Ensure all staff receive hygiene training appropriate to their role

    Reinforce personal hygiene and food safety practices

    Prevent contamination risks from poor hygiene behavior

    Maintain documented evidence of training and understanding

Step-by-Step Compliance Implementation

1. Develop a Hygiene Training Program

  • Core Topics Should Include:

    • Handwashing procedures and personal cleanliness

      Use of protective clothing (PPE)

      Jewelry, cosmetics, nail, and hair policies

      Behavior in food handling areas (e.g., no eating, drinking, or phone use)

      Reporting illness or injury

    Evidence to Maintain:

    • Hygiene training curriculum or slides

      Training SOP or policy document

      List of applicable hygiene rules per role/area

2. Conduct Hygiene Training for All Staff

  • Training Must Be:

    • Conducted before work begins (induction)

      Reinforced annually or as needed

      Tailored to job function and hygiene risk

    Evidence to Maintain:

    • Attendance logs and sign-in sheets

      Dated training records per employee

      Assessments or quizzes (if applicable)

3. Validate Understanding and Compliance

  • Verification Activities:

    • Observe hygiene practices during operations

      Perform spot checks and audits

      Use visual cues (signs, posters) to reinforce behavior

    Evidence to Maintain:

    • Hygiene audit checklists

      Corrective action logs for non-conformance

      Refresher training records for repeat offenders

4. Train Temporary Staff and Contractors

  • Training Must Be:

    • Equivalent to that of full-time employees

      Completed prior to site access

      Documented and verified

    Evidence to Maintain:

    • Temporary staff orientation logs

      Contractor hygiene agreements

      Refresher or re-certification records

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
No hygiene training for new employees Implement mandatory induction training with tracking log
Missing or outdated training records Create centralized digital/physical record system
Training not role-specific Tailor content by area (e.g., high-care vs. low-risk zones)
Poor hygiene observed during audit Conduct retraining and document corrective action

Auditor Verification Checklist

During a BRCGS audit, expect the auditor to verify:

  • Hygiene training records for full-time, part-time, and temporary staff

    Training materials or SOPs specific to hygiene practices

    Observations of hygiene compliance in production areas

    Documentation of refresher training and retraining actions

Implementation Roadmap

Build Your Training Program

  • Create or update hygiene training modules

    Define hygiene requirements by area and position

Train and Reinforce

  • Conduct induction training before first shift

    Schedule periodic hygiene refresher sessions

Monitor and Audit

  • Perform daily visual checks and formal audits

    Document hygiene non-conformities and retraining actions

Improve Continuously

  • Update training as hygiene risks change

    Review effectiveness after audits or incidents

Why This Matters?

  • Protects food products from physical, chemical, and biological hazards

    Ensures compliance with BRCGS and regulatory requirements

    Reduces risk of recalls and customer complaints

    Builds a strong food safety culture starting with staff behavior

Support Tools Available

Food Safety Systems provides:

  • Induction and hygiene training templates

    Hygiene rules signage and visual SOPs

    Hygiene audit checklists

    Attendance and validation forms