Control of Quantity (Weight/Volume)

Aligned with BRCGS Food Safety Issue 9 – Clause 6.2.1

Requirement Overview

BRCGS Food Safety Standard Clause 6.2.1 requires that procedures are in place to ensure that products meet declared label quantities (weight or volume), preventing underfilling and ensuring regulatory and customer compliance.

“Where products are labelled with a declared weight or volume, the site shall have a documented procedure to ensure that the label weight or volume is accurate, complies with legal requirements and, where applicable, the requirements of the customer.”

Accurate fill control is essential for legal metrology compliance, brand reputation, and customer satisfaction.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Ensure declared weights and volumes are met

    Prevent underfills and consumer deception

    Maintain calibration and verification of weighing/dispensing equipment

    Provide records for regulatory, customer, and audit review

Step-by-Step Compliance Implementation

1. Establish Quantity Control Procedures

  • Procedures Should Include:

    • Defined target weight/volume per SKU

      Tolerances based on legal and customer requirements

      Verification methods for each production run

    Evidence to Maintain:

    • Quantity control SOP

      Target and tolerance documentation by product

      Verification protocol and frequency schedule

2. Calibrate and Maintain Equipment

  • Equipment Must Be:

    • Calibrated at defined intervals by qualified personnel

      Maintained to prevent drift or inaccurate dispensing

      Identified with calibration status

    Evidence to Maintain:

    • Calibration certificates

      Preventive maintenance logs

      Equipment ID and calibration status labels

3. Conduct Regular Checks During Production

  • Checks Should Cover:

    • Random weight/volume checks per shift or batch

      Use of statistical sampling where applicable

      Actions for out-of-spec results (e.g., product hold, equipment check)

    Evidence to Maintain:

    • In-process check logs

      Non-conformance records for quantity deviations

      Corrective actions and adjustments made

4. Train and Authorize Personnel

  • Personnel Should:

    • Understand the criticality of quantity control

      Be trained to use equipment, conduct checks, and interpret results

      Be authorized to adjust settings or escalate issues

    Evidence to Maintain:

    • Training records for line staff and QA

      Authorization matrix for equipment adjustments

5. Review, Trend, and Improve

  • Analysis Activities Include:

    • Trending overfills/underfills and equipment deviations

      Reviewing customer complaints related to short weight

      Updating procedures based on findings

    Evidence to Maintain:

    • Quantity control trend reports

      Review meeting minutes

      Revised SOPs or work instructions

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
No documented quantity control process Create and implement SOP with targets and tolerances
Inaccurate weighing equipment Calibrate regularly and log all actions
Missing in-process quantity checks Conduct and record weight/volume checks during each production
Untrained operators managing equipment Provide formal training and documented authorization

Auditor Verification Checklist

During a BRCGS audit, be ready to present:

  • Quantity control procedures and tolerances per product

    Calibration certificates and maintenance records

    In-process verification records and trend analysis

    Evidence of training and equipment authorization

Implementation Roadmap

Build the Framework

  • Create a documented quantity control SOP

    Define legal and customer fill requirements

Execute and Monitor

  • Calibrate equipment regularly

    Conduct and document in-process checks

Analyze and Improve

  • Track non-conformances and deviations

    Take corrective actions and update practices

Train and Empower

  • Train line personnel on quantity control procedures

    Authorize key staff to make equipment adjustments

Why This Matters?

  • Ensures product complies with labeling regulations

    Avoids customer dissatisfaction or recalls

    Reduces waste from overfilling

    Demonstrates process control and food safety integrity

Support Tools Available

Food Safety Systems provides:

  • Quantity control SOP templates

    Fill weight/volume check logs

    Calibration and maintenance record templates

    Training guides for operators and QA staff