Guidance Aligned with BRCGS Global Standard for Retailers
Published by Food Safety Systems | A Service by Consultare Inc. Group – A Compliance Company
Retail organizations must implement robust food safety and quality management systems to protect consumers, meet legal obligations, and maintain brand reputation. The BRCGS Retail Standard provides a framework for managing risks across retail operations, including stores, online sales, and distribution.
BRCGS Retail Compliance Checklist
1. Senior Management Commitment (Section 1)
✓ Documented food safety policy signed by CEO/Country Manager
✓ Quarterly management reviews with measurable KPIs
✓ Allocated budget for food safety improvements
2. Food Safety Management System (Section 2)
✓ Documented procedures for all food handling processes
✓ Centralized document control system with versioning
✓ Legal register for all food safety regulations
3. Site Standards (Section 3)
Store Operations:
✓ Temperature monitoring for chilled/frozen displays (3.4.1) ✓ Pest control program with licensed contractors (3.5) ✓ Hygienic design standards for food handling areas (3.2)
Online/Delivery Operations:
✓ Temperature-controlled vehicles for perishables (3.4.3) ✓ Tamper-evident packaging for delivered goods (3.6.2)
4. Product Control (Section 4)
✓ Approved supplier program with risk assessments (4.2)
✓ Product specifications for private label/own-brand items (4.3)
✓ Shelf-life management system (4.5)
5. Operations Control (Section 5)
✓ Staff training records on food hygiene (5.2)
✓ Daily hygiene inspections (5.3)
✓ Allergen management controls (5.5)
6. Product Inspection & Testing (Section 6)
✓ Incoming goods inspection procedures (6.2)
✓ Microbiological testing program for high-risk products (6.3)
✓ Mystery shopper program for hygiene audits (6.5)
7. Incident Management (Section 7)
✓ Documented recall procedure with roles/responsibilities (7.2)
✓ Mock recall exercises every 6 months (7.3)
✓ Customer complaint investigation process (7.4)
BRCGS Retail Implementation Support
For Stores & Online Operations:
• Store audit checklists • Delivery vehicle inspection templates • Temperature monitoring SOPs