BRCGS Retail Certification System Requirements

Guidance Aligned with BRCGS Global Standard for Retailers

Published by Food Safety Systems | A Service by Consultare Inc. Group – A Compliance Company

Retail organizations must implement robust food safety and quality management systems to protect consumers, meet legal obligations, and maintain brand reputation. The BRCGS Retail Standard provides a framework for managing risks across retail operations, including stores, online sales, and distribution.

BRCGS Retail Compliance Checklist

1. Senior Management Commitment (Section 1)

✓ Documented food safety policy signed by CEO/Country Manager

✓ Quarterly management reviews with measurable KPIs

✓ Allocated budget for food safety improvements

2. Food Safety Management System (Section 2)

✓ Documented procedures for all food handling processes

✓ Centralized document control system with versioning

✓ Legal register for all food safety regulations

3. Site Standards (Section 3)

Store Operations:

✓ Temperature monitoring for chilled/frozen displays (3.4.1)
✓ Pest control program with licensed contractors (3.5)
✓ Hygienic design standards for food handling areas (3.2)

Online/Delivery Operations:

✓ Temperature-controlled vehicles for perishables (3.4.3)
✓ Tamper-evident packaging for delivered goods (3.6.2)

4. Product Control (Section 4)

✓ Approved supplier program with risk assessments (4.2)

✓ Product specifications for private label/own-brand items (4.3)

✓ Shelf-life management system (4.5)

5. Operations Control (Section 5)

✓ Staff training records on food hygiene (5.2)

✓ Daily hygiene inspections (5.3)

✓ Allergen management controls (5.5)

6. Product Inspection & Testing (Section 6)

✓ Incoming goods inspection procedures (6.2)

✓ Microbiological testing program for high-risk products (6.3)

✓ Mystery shopper program for hygiene audits (6.5)

7. Incident Management (Section 7)

✓ Documented recall procedure with roles/responsibilities (7.2)

✓ Mock recall exercises every 6 months (7.3)

✓ Customer complaint investigation process (7.4)

BRCGS Retail Implementation Support

For Stores & Online Operations:

• Store audit checklists
• Delivery vehicle inspection templates
• Temperature monitoring SOPs

For Head Office Functions:

• Supplier approval questionnaires
• Private label specification templates
• Crisis management playbooks

Training Solutions:

• Food Handler Level 2 courses
• Allergen Awareness training
• HACCP for Retail managers

Certification Roadmap

 1. Gap Assessment (4-6 weeks)

 2. Documentation Development (8-12 weeks)

 3. Staff Training (Ongoing)

 4. Pre-Certification Audit (2 weeks before)

Reference & Disclaimer

Standard: BRCGS Global Standard for Retailers (Issue 4)

Disclaimer: Food Safety Systems is not affiliated with BRCGS. Retailers must verify local legal compliance.