Corrective Actions

Aligned with HACCP Principles – Principle: Establish Corrective Actions

Requirement Overview

Per HACCP guidelines (Codex Alimentarius and 21 CFR 117.135), facilities must establish predefined corrective actions for deviations from critical limits at each Critical Control Point (CCP). These actions must ensure that unsafe products do not reach the market and that the root cause of the deviation is addressed to prevent recurrence.

Corrective actions are essential to protect consumer health, ensure regulatory compliance, and maintain food safety integrity.

Note: Corrective actions must be documented, verified, and subject to review during audits.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Prevent affected product from entering commerce

    Identify and correct the cause of deviation

    Document all actions taken, including disposition of product

    Review and adjust HACCP plan or SOPs if necessary

Step-by-Step Compliance Implementation

1. Define Corrective Actions for Each CCP

  • Each CCP must have:

    • A clear statement of what to do if a critical limit is not met

      Roles and responsibilities for executing the corrective action

      Procedures for holding or disposing of affected product

    Evidence to Maintain:

    • HACCP plan with corrective actions table

      Training records for staff assigned to CCPs

      Product hold logs and deviation records

2. Identify and Address the Root Cause

  • Root Cause Analysis Includes:

    • Investigating the source of the failure (equipment, procedure, personnel, etc.)

      Determining if the issue is isolated or systemic

      Recording findings and recommending action

    Evidence to Maintain:

    • Root cause investigation form

      Maintenance or retraining logs

      Corrective action verification records

3. Disposition of Affected Product

  • Possible Actions:

    • Rework, reprocess, or relabel

      Downgrade or discard

      Hold for further testing or evaluation

    Evidence to Maintain:

    • Product disposition forms

      QA approvals and lot tracking records

      Communication with regulatory authorities (if required)

4. Documentation and Verification

  • Corrective Action Records Should Include:

    • Date and time of deviation

      Details of deviation and affected product

      Action taken and personnel involved

      Signature of responsible party and verification reviewer

    Evidence to Maintain:

    • Completed corrective action log or form

      Verification signature and date

      Updated procedures or training records if applicable

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
No corrective action defined for a CCP Add clear, written response steps to HACCP plan
Incomplete documentation of deviations Ensure full corrective action logs are filled and signed
Repeated deviations without review Conduct a root cause analysis and adjust SOPs or equipment
Affected product not properly managed Improve hold and disposition procedures with documentation

Auditor Verification Checklist

During an audit, expect the following:

  • Corrective action steps written for every CCP

    Records of deviation logs and disposition of affected lots

    Verification that actions were effective and signed off

    Evidence of plan or SOP revision when necessary

Implementation Roadmap

Build Your Program

  • Write clear corrective actions for each CCP

    Define roles and escalation protocols

Train and Assign

  • Ensure CCP monitors know their responsibilities

    Practice real-time deviation handling

Document and Control

  • Log every deviation and resolution

    Track product disposition thoroughly

Review and Improve

  • Conduct root cause analysis as needed

    Update procedures and retrain staff

Why This Matters?

  • Prevents unsafe food from reaching consumers

    Demonstrates control and accountability

    Strengthens audit readiness and regulatory compliance

    Protects brand reputation and public health

Support Tools Available

Food Safety Systems provides:

  • Corrective action log templates

    Root cause investigation forms

    CCP-specific corrective action samples

    Staff training guides and deviation handling SOPs