Visitor and Contractor Controls

Aligned with BRCGS Food Safety Issue 9 – Clause 7.4

Requirement Overview

BRCGS Food Safety Issue 9 requires that all visitors and contractors entering the production, storage, or food handling areas are subject to strict control procedures to prevent contamination, protect product integrity, and support site security.

Clause 7.4.2: “All visitors and contractors shall be made aware of and shall adhere to the site’s procedures to prevent contamination of products. This shall include instructions to report any illness or symptoms.”

Uncontrolled access by external individuals is a potential food safety and security risk. Proper management of visitors and contractors demonstrates a strong food safety culture and commitment to maintaining a controlled production environment.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Restrict unauthorized access to production and storage areas

    Ensure all visitors and contractors follow hygiene and safety procedures

    Maintain logs and approval records for traceability

    Prevent contamination or disruption caused by external personnel

Step-by-Step Compliance Implementation

1. Establish a Visitor & Contractor Entry Procedure

  • Requirements Include:

    • Advance authorization or appointment required

      Sign-in procedure with ID verification

      Health status declaration (e.g., illness, open wounds)

    Evidence to Maintain:

    • Visitor and contractor policy (SOP)

      Health screening and sign-in logs

      List of approved personnel allowed access

2. Provide Safety & Hygiene Orientation

  • Briefing Must Cover:

    • Site hygiene requirements (e.g., handwashing, PPE use)>

      Restricted areas and movement control>

      Procedures for reporting illness or food safety incidents

    Evidence to Maintain:

    • Orientation checklist or briefing form

      “Read and understood” acknowledgment

      Issued PPE log

3. Control Access to High-Risk Areas

  • Control Measures Include:

    • Escorts for visitors and contractors

      Limited access to high-risk zones (e.g., open product, allergen zones)

      Visual identifiers (e.g., colored vests or badges)

    Evidence to Maintain:

    • Area access logbook

      Escort assignment records

      PPE issuance and return documentation

4. Monitor and Record All Activities

  • Recordkeeping Must Include:

    • Time of entry and exit

      Reason for visit or work performed

      Sign-off from host or supervisor

    Evidence to Maintain:

    • Visitor and contractor access logs

      Task completion forms (for contractors)

      Incident report logs (if applicable)

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
Visitors entering without hygiene briefing Require orientation and acknowledgment form before entry
No log of contractor activities Maintain detailed logs and sign-offs for all contractor visits
Inadequate PPE provided to external personnel Keep PPE stocked and available for all visitor types
No illness declaration form Include health checks as part of the sign-in process

Auditor Verification Checklist

During a BRCGS audit, expect to show:

  • Written visitor and contractor policy

    Visitor and contractor logbooks

    Health screening and PPE records

    Orientation/training documentation

    Incident or non-conformance reports involving external personnel

Implementation Roadmap

Build Your Policy

  • Develop a visitor and contractor control SOP

    Assign responsibility for oversight and logging

Train and Enforce

  • Train staff on escorting and orientation requirements

    Maintain signage and hygiene posters in entry areas

Monitor and Log

  • Maintain accurate access logs and documentation

    Track PPE issuance and briefing completion

Review and Improve

  • Audit visitor and contractor controls periodically

    Revise SOPs based on gaps or new risks

Why This Matters?

  • Prevents contamination from uncontrolled external personnel

    Ensures all site visitors uphold hygiene and food safety rules

    Protects high-risk areas and products

    Supports audit readiness and traceability

Support Tools Available

Food Safety Systems provides:

  • Visitor and contractor control SOP templates

    Sign-in log templates and orientation forms

    Contractor task tracking sheets

    Briefing materials and hygiene signage packs