Maintenance and Repair

Aligned with BRCGS Food Safety Issue 9 – Clause 4.7 Site Standards

Requirement Overview

Clause 4.7 of the BRCGS Food Safety Standard mandates that the site must have planned, preventative, and reactive maintenance systems in place to ensure that buildings, equipment, and facilities do not pose a risk to product safety, legality, or quality.

Clause 4.7.1: “There shall be a documented planned maintenance programme covering all plant and processing equipment.”

Clause 4.7.2: “The condition of the building fabric shall be maintained to minimise the risk of contamination.”

Maintenance activities must be controlled, documented, and designed to prevent contamination, minimize downtime, and support continuous food safety assurance.

Aligned with BRCGS for Storage & Distribution Issue 4 – Clause 4.3.1 & 4.3.3

Requirement Overview

BRCGS for Storage & Distribution requires that products moved via cross-docking are traceable and controlled at all times, even when they are not held in storage for extended periods.

Clause 4.3.1: “The company shall ensure that traceability is maintained at all stages, including during cross-docking operations.”
Clause 4.3.3: “Procedures shall be in place to ensure that all products handled, including those not stored on-site, remain under control and are not subject to contamination or substitution.”

Cross-docking operations must not compromise product traceability, safety, or integrity. Even with minimal handling and temporary presence, each product must be accurately identified, documented, and protected.

Key Compliance Objectives

  • Maintain hygienic and structurally sound facilities and equipment

    Prevent contamination risks from poorly maintained areas

    Ensure all maintenance is authorized, recorded, and verified

    Comply with legal, regulatory, and food safety requirements

Step-by-Step Compliance Implementation

1. Develop a Planned Maintenance Program

  • Program Components Include:

    • Maintenance schedule for equipment and infrastructure

      Risk-based prioritization (e.g., high-risk areas, CCP-related equipment)

      Assigned responsibilities and work procedures

    Evidence to Maintain:

    • Preventive maintenance schedule/calendar

      Equipment maintenance logs

      Maintenance SOPs and technician work orders

2. Control Reactive (Unscheduled) Maintenance

  • Control Measures Include:

    • Authorization before any emergency repair begins

      Isolation of food or materials from the repair area

      Cleaning and sanitizing after work is completed

    Evidence to Maintain:

    • Reactive maintenance log with dates and corrective actions

      Signed post-maintenance inspection forms

      Cleaning validation records after repair

3. Manage Building Fabric and Utilities

  • Requirements Include:

    • Regular inspection of floors, walls, ceilings, and drains

      Prompt repair of structural damage

      Safe installation and maintenance of lighting, ventilation, and water systems

    Evidence to Maintain:

    • Fabric inspection checklists

      Repair tickets and photographs of before/after repairs

      Contractor reports (if external services used)

4. Monitor and Verify Maintenance Activities

  • Verification Steps:

    • Post-maintenance inspections and sign-offs

      Internal audits of maintenance procedures

      Trending of equipment failures or downtime

    Evidence to Maintain:

    • Maintenance effectiveness reports

      Internal audit records

      Equipment breakdown trend analysis

Common Audit Findings & Recommended Fixes

Audit Finding Recommended Action
No documented maintenance schedule Create a preventive maintenance plan and keep records
Repairs conducted near exposed product Implement strict controls to isolate food during maintenance
Lack of post-repair cleaning records Document cleaning, validation, and re-inspection procedures
Poor building condition or ignored damage Schedule regular fabric inspections and implement corrective actions

Auditor Verification Checklist

During a BRCGS audit, be prepared to present:

  • Documented planned maintenance program

    Reactive maintenance records with controls and cleaning logs

    Facility and building inspection reports

    Post-maintenance inspection and validation forms

    Evidence of management oversight and review

Implementation Roadmap

Build the Program

  • Develop a preventive maintenance calendar and SOPs

    Train technicians and assign accountability

Control Work Activities

  • Secure and isolate areas during repairs

    Perform and document post-repair cleaning and inspections

Monitor Effectiveness

  • Audit equipment maintenance compliance

    Track repair response times and frequency of issues

Improve Continuously

  • Analyze failures and revise maintenance frequencies

    Include building fabric in improvement plans

Why This Matters?

  • Ensures equipment reliability and product safety

    Reduces contamination risk during repairs

    Demonstrates BRCGS Clause 4.7 compliance

    Builds confidence in operational hygiene and infrastructure control

Support Tools Available

Food Safety Systems provides:

  • Preventive and reactive maintenance log templates

    Building inspection checklists

    Maintenance SOPs and validation forms

    Staff training materials on hygienic repair practices